Privacy Policy

The Yield Point – Privacy Policy

Last updated: 29 October 2026

1. Who we are

The Yield Point provides online therapy and psychoeducation for men, including support with compulsive sexual behaviour, pornography use, relationships, trauma and other personal difficulties.

This privacy policy explains how The Yield Point collects, uses, stores and protects your personal information when you visit our website, contact us or access our services.

For questions about this policy or how your information is handled, please contact us through the contact details provided on this website.

2. Information we collect

We may collect the following types of information:

Contact information: your name, email address, telephone number and any other details you provide when contacting us.
Enquiry information: information you share through contact forms, consultation bookings or email correspondence.
Therapy information: relevant personal information, including information about your circumstances, experiences and mental wellbeing, that you choose to share during therapy.
Website usage information: technical information such as your IP address, browser type, pages visited and interactions with our website, where collected through cookies or similar technologies.

You are not required to provide more personal information than is reasonably necessary to respond to your enquiry or provide the service you request.

3. How we use your information

We use personal information for the following purposes:

To respond to enquiries and arrange initial consultations.
To provide online therapy and related services.
To maintain appropriate client records and professional notes.
To manage appointments, payments and communications.
To improve the functionality and performance of our website.
To understand how visitors find and use our website, where permitted by your cookie preferences.
To meet applicable legal, regulatory, insurance and professional obligations.

We do not sell your personal information to third parties.

4. Confidentiality and therapy information

Information shared during therapy is treated as confidential and handled with care.

Your information will not normally be shared with other people or organisations without your consent, except where disclosure is required or permitted by law, necessary to address a serious risk of harm, or otherwise justified by applicable professional and legal obligations.

Where appropriate, confidentiality and its limits will be discussed with you as part of the therapeutic relationship.

Please avoid including highly sensitive personal information in general website contact forms or ordinary emails unless it is necessary for your enquiry.

5. Lawful basis for processing

Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the purpose, this may include:

Contractual necessity: to arrange or provide services you have requested.
Legitimate interests: to manage enquiries, maintain website security and operate our practice, where these interests do not override your rights.
Legal obligation: to comply with applicable legal or regulatory requirements.
Consent: where you have given consent for a specific purpose, such as optional marketing cookies.

Information about your health or mental wellbeing may constitute special category personal data. We will only process such information where an applicable additional condition under data protection law is satisfied.

6. Cookies and website analytics

Our website is hosted using Wix and may use cookies or similar technologies to support website functionality, measure website performance and, where enabled, support advertising.

We may use Google Ads to promote our services and measure the effectiveness of advertising campaigns. Depending on the configuration of our website, this may involve cookies or similar tracking technologies.

Where consent is legally required, non-essential cookies and tracking technologies will only be activated after you have given your consent. You can change or withdraw your cookie preferences using the cookie settings available on our website.

For further information, please refer to our cookie notice or cookie settings.

7. Who we share information with

We may share personal information with service providers where necessary to operate our practice and website. These may include:

Wix, which hosts our website and may provide website-related services.
Google, where Google services such as advertising or analytics are used.
Appointment booking, video conferencing, payment and email providers, where applicable.
Professional supervisors, insurers, legal advisers or relevant authorities where necessary and justified.

Service providers should only process personal information in accordance with applicable data protection requirements and the arrangements governing their services.

We do not sell or rent client information for third-party marketing.

8. How we store and protect information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, taking account of legal requirements, professional responsibilities, insurance requirements and the needs of the practice.

The specific retention period may vary depending on the type of information and the circumstances.

No method of electronic transmission or storage can be guaranteed to be completely secure.

9. International transfers

Some of the service providers we use may process personal information outside the United Kingdom. Where personal information is transferred internationally, we will take steps to ensure that the transfer complies with applicable UK data protection law.

10. Your data protection rights

Under applicable data protection law, you may have the right to:

Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your information in certain circumstances.
Ask us to restrict how we process your information in certain circumstances.
Object to certain types of processing.
Request a copy of certain information in a portable format.
Withdraw consent where processing relies on consent.

These rights are subject to legal exceptions and limitations, including where records must be retained for legal or professional reasons.

To exercise your rights, please contact us using the contact details on this website.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

11. Children's privacy

The Yield Point's services and website are intended for adults. We do not knowingly seek to collect personal information from children through our website.

12. Changes to this policy

We may update this privacy policy from time to time to reflect changes to our services, website technology or legal obligations. The latest version will be published on this page with the date of the most recent update.

13. Contact

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact The Yield Point using the contact details provided on our website.